Draft notice — the statements below describe our standard practice and do not yet form a formal, binding commitment.

Inspection & dispute handling

You can inspect before shipment or on arrival, and if something is wrong we resolve it in writing.

Inspection before shipment

Third-party inspection is welcome. We book the slot with you, make the goods available and are present during the inspection.

Report any damage with photos within 7 days of arrival, and keep the packaging for the carrier’s claim.

We repair, replace or credit the affected unit. Disputes are handled by email so there is always a written record for both sides.